1. Information We Collect
We may collect and process the following types of information:
- Your name and contact details
- Shipping and billing addresses
- Email correspondence or support messages
- Purchase history and transaction details
- Technical data such as IP address, browser type, and device information
2. How We Use Your Information
Your personal information may be used to:
- Process and fulfill orders
- Provide customer service and order updates
- Respond to enquiries or support requests
- Improve website performance and user experience
- Comply with legal or regulatory obligations
We do not sell or rent your personal data to third parties.
3. Third-Party Data Sharing
We only share your information with trusted third-party service providers who help operate our business. These may include:
- Payment processing providers
- Shipping and courier services
- Website hosting and IT service providers
All third-party providers are required to process your data securely and only in accordance with our instructions.
4. Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure Socket Layer (SSL) encryption on our website
- Restricted access to personal data by authorised personnel only
- Regular monitoring and updates of our security practices
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Object to certain types of processing
- Withdraw consent at any time
To exercise your rights, please contact us at: ask@alluvibio.com
6. Cookies
Our website uses cookies to improve your browsing experience and analyse how visitors use the site. Cookies help us enhance functionality and performance.
You can manage or disable cookies through your browser settings at any time.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and regulatory requirements.
8. Policy Updates
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.
9. Contact Information
If you have any questions about this Privacy Policy, please contact: